While hospital systems have a lot of data, they sometimes lack the ability to contextualize meaningful business information when making decisions. As a result, one of the most difficult challenges facing healthcare providers is not just managing data, but also putting it into a relevant framework that may assist increase efficiencies and deliver a better customer experience.
It’s critical to understand the full context of patients’ lives in order to provide healthcare that goes beyond patching them up when they show up in an emergency room. Because many recurring healthcare cases come with a lot of contexts, healthcare professionals should try to piece together the full picture using data from a range of sources. Relevant data may exist outside of the healthcare network, for example, in organizations such as social services, police departments, and other comparable institutions. As a result, insurance companies, hospitals, and other connected institutions should interact and exchange data in the best interests of all parties concerned.